April 20, 2024

The rise of the "nanostory"

In today’s Wall Street Journal, I offer a review of Bill Wasik’s excellent new book, And Then There’s This: How Stories Live and Die in Viral Culture. Cliff’s notes version: This is a great new take on the little cultural boomlets and cryptic fads that seem to swarm all over the Internet. The author draws on his personal experience, including his creation of the still-hilarious Right Wing New York Times. Here’s a taste from the book itself—Wasik describing his decision to create the first flash mob:

It was out of the question to create a project that might last, some new institution or some great work of art, for these would take time, exact cost, require risk, even as their odds of success hovered at nearly zero. Meanwhile, the odds of creating a short-lived sensation, of attracting incredible attention for a very brief period of time, were far more promising indeed… I wanted my new project to be what someone would call “The X of the Summer” before I even contemplated exactly what X might be.

Photo censorship vs. digital photography

On the 20th anniversary of the Tiananmen Square events (protests? uprising? insurrection? massacre?), the New York Times’ Lens Blog put up a great piece about the four different photographers who photographed the iconic “Tank Man”. Inevitably, half of the story concerns the technical details of being in the right place and having the right equipment configuration to capture the image (no small thing in the middle of a civil insurrection). The other half of the story, though, is about how the film got out of the camera and out to us. The story of Tank Man (NYT article, PBS Frontline piece) is quite amazing, by itself, but I want to focus on the photographers.

Tank Man, photo by Jeff Widener / AP

The most widely seen photo, by Jeff Widener, and all the other good coverage of Tank Man was all taken from one particular hotel, and the government security services were well aware of it. Our photographers had to get their images out. But how? Widener had a “long-haired college kid” assistant who smuggled several rolls of film in his underwear. Another photographer, Charlie Cole, wrote this:

After taking the picture of the showdown, I became concerned about the PSB’s surveillance of our activities on the balcony. I was down to three rolls of film, with two cameras. One roll held the tank encounter, while the other had other good pictures of crowd and PLA confrontations and of wounded civilians at a hospital.

I replaced the final unexposed roll into the one of the cameras, replacing the tank roll, and reluctantly left the other roll of the wounded in the other camera. I felt that if the PSB searched the room or caught me, they would look even harder if there was no film in the cameras.

I then placed the tank roll in a plastic film can and wrapped it in a plastic bag and attached it to the flush chain in the tank of the toilet. I hid my cameras as best I could in the room. Within an hour, the PSB forced their way in and started searching the room. After about five minutes, they discovered the cameras and ripped the film out of each, seemingly satisfied that they had neutralized the coverage. They then forced me to sign a confession that I had been photographing during martial law and confiscated my passport.

In both of these cases, the film was ultimately smuggled to the local bureau of the Associated Press who then processed, scanned, and transmitted the images. This leads me to wonder how this sort of thing would play out today, when photographers have digital cameras, where the bits are much easier to copy and transmit.

First, a few numbers. A “raw” image file from a modern Nikon D700 takes about 13MB and that already includes the (lossless) compression. Back in the film days, the biggest 35mm rolls could hold 36 images (maybe 38 if you were willing to push it on the edges), which tended to keep photographers’ desire to press the button in check. Today, when giant memory cards cost virtually nothing, it’s trivial for a photojournalist to generate tens of gigabytes of raw data in a day of work. So… how long does it take to transmit that much data? Let’s say a hotel’s Internet connection gives you a snappy 1.5 megabits of upstream bandwidth. That means it takes about 70 seconds to transmit one raw image.

If you fear the police will knock down your door at any moment, you don’t have time to send everything. That means that you, the photographer, have got to crunch your pictures through your laptop in a big hurry. If you’ve got the fastest cards and card reader, you’ll be able to copy the data to your hard drive at maybe three pictures per second. Got a thousand pictures on that memory card and you’re waiting a nerve-wracking six minutes to complete the copy.

At the point where you’re worried about somebody busting down the door, you’re not in the frame of mind to tweak with your exposure, color balance, and so forth. Pretty much all you’re thinking is “which one is the winner”, so you’re blasting through trying to select your favorites and then try to upload them.

Meanwhile, we need to consider the capabilities of the adversary. The PRC could well have prevented us from seeing Widener and Cole’s photos, simply by locking down the AP’s offices. (Two other photographers smuggled their raw film out of the country for external processing.) In the modern era, in a country like the PRC, they could just as well cut off the Internet altogether. (We already know that the PRC is cranking up the filtering of the Great Firewall to block Flickr, Twitter, and other services around the anniversary of the Tiananmen Square events, so it’s easy to imagine far more draconian policies.) This places our hypothetical digital photographer in much the same problematic space as the film photographers of twenty years ago. Now we need to smuggle the bits out by hand.

Traveling with film is a huge pain. Higher-speed film, and particularly black & white film, is annoyingly sensitive to airport x-ray scanners. It’s similarly sensitive to humidity and temperature. And, most important, you can’t see it or copy it until you process it, which isn’t really an option in a war zone. Instead, you’ve got the one roll with the one photo that you really want to get out. Alfred Hitchcock would call the film a MacGuffin and would spin a glorious tale around it.

Digital changes all that. Now, even if the Internet is down, the ability to copy bits is incredibly helpful to our photographer. An iPod, iPhone, or other such device will commonly have gigabytes of solid state storage within. That’s not enough room for everything, but it’s certainly enough room for the photographer to make copies of all the good stuff. Similarly, with memory cards getting so remarkably small (e.g., a Micro-SD card is 15mm x 11mm x 1mm), it’s easy to imagine smuggling them in a variety of places. Advantage to the photographer? Certainly so, but also very dependent on how much time and preparation was available before the police busted down the door. The CompactFlash cards used by most D-SLRs (43mm x 36mm x 3.3mm) are much harder to hide (e.g., you can’t just shove one into a crack in the floor).

There probably isn’t much point in trying to encrypt or hide the data. If the police are busting down your door, they’ll just take everything they can find and wipe everything before they give it back to you.

The Future of News: We're Lucky They Haven't Tried Macropayments

Regular readers will know that the newspaper industry is in dire shape: revenues off by 20% in just the last year, with more than 15,000 jobs lost in that period. This map tells the story better than any writing could. The market capitalizations of newspaper firms, which reflect investor expectations about future performance, have fallen even more precipitously. In short, it’s hard to exaggerate how dire the situation facing the industry is. If you were in charge of a newspaper, survival in any form possible would rationally be your all-consuming focus.

Walter Isaacson, the former editor of TIME magazine and current President of the Aspen Institute, wrote a column last week arguing that newspapers should squeeze revenue out of their web sites through “micropayments.” It’s an idea with a long, but not very successful, history: Isaacson himself points out that Ted Nelson, the inventor of hypertext, imagined micropayments for written content back in the early 1960s.

Small payments, on the order of a dollar, work well for some kinds of highly valued, contextualized content, like a book to your Kindle or a song to your iPod. But “micro” payments on the order of a nickel—the figure Isaacson mentions for a hypothetical news story—have never taken off. Transaction costs, caused by things like credit card processing, are usually cited as the reason, but I’ve never found that view persuasive: It’s not hard to set up a system in which micro transactions are aggregated into parcels of at least a few dollars before being channeled through our existing credit card infrastructure.

The Occam’s razor explanation for the persistent failure of micropayments is much simpler: People hate them. The niggling feeling of being charged a marginal amount for each little thing you do exacts a psychological cost that often suffices to undermine the pleasure of the good or service you receive on an a la carte basis. That’s why monthly gym memberships, pay-one-price amusement parks, and subscription services like Netflix or, come to think of it, regular cable are popular, even when a la carte options would be (financially) cheaper for consumers.

Michael Kinsley, the former editor of Slate, responded to Isaacson in a piece headlined You Can’t Sell News by the Slice. His basic message: We tried getting users to pay for content online—in Slate’s case, as an inexpensive annual subscription—and it didn’t work. One problem noted by both Isaacson and Kinsley is that readers have come to expect content to be free, and when individual papers have tried to start charging, they’ve failed.

What can the papers do? Isaacson is on to something when he says:

Another group that benefits from free journalism is Internet service providers. They get to charge customers $20 to $30 a month for access to the Web’s trove of free content and services. As a result, it is not in their interest to facilitate easy ways for media creators to charge for their content. Thus we have a world in which phone companies have accustomed kids to paying up to 20 cents when they send a text message but it seems technologically and psychologically impossible to get people to pay 10 cents for a magazine, newspaper or newscast.

If struggling news outlets were really bold—and grimly realistic about how little they have to lose, from a business point of view—they might decide to seek revenue at the ISP level. The plan: Begin segmenting site visitors by ISP, and charge ISPs for content. Under this plan, if your ISP has paid the news syndicate, you get to see the news. If you try to visit one of the participating sites and your ISP has not paid the syndicate, then you see a different page, possibly a page that urges you to call your ISP and demand access to the syndicated content. It’s the same model controversially adopted by ESPN360.com (go ahead, check and see if you have access or not). I imagine a hypothetical where a handful of top papers, such as the New York Times, Washington Post, and LA Times, jointly with TIME and Newsweek, form a syndicate that charges ISPs a fixed rate per user-month of access. ISPs, in other words, would make a small number of large (“macro”) payments to content providers, and these would be a primary source of revenue for these outlets, along with advertising.

I am, as Paul Ohm might urge me to say, NAL (Not a Lawyer), but I suspect that such a syndicate might well pass antitrust scrutiny. The syndicate would certainly not make it hard to find news on the web: it would simply make it hard to find certain high quality sources. Participating publications might elect to offer free access to certain population segments, who cannot pay or would experience a concentrated public interest harm, such as users from developing countries. ESPN360, for example, reportedly gives free access to anyone who surfs in from a .edu domain. (No doubt this is also a marketing tactic.)

For some definitions of the term “net neutrality,” such a move by news providers would be a violation of net neutrality. Other definitions of the term would place this behavior outside of its scope. But no matter how you look at it, the substance of such a move would be troubling: it would amount to removing these great sources of journalism from the Internet proper, and placing them instead in a kind of walled garden. If that trend took off and became very widespread, it could amount to a return to the bad old days of walled garden services like AOL and Prodigy.

A second good argument that this situation would be undesirable is that it would force all users of a particular ISP to pay for content that only some users want to access. There’s a sense in which such cross-subsidies are already the norm: those who use their ISP subscriptions for email and web browsing subsidize the heavier network usage of video aficionados and other leading-edge consumers who are way out on the tail and use the lion’s share of the bandwidth. But this, in its deliberateness, would be a new and different level.

A third good argument against this idea is that it would introduce awkward relationships between news outlets and ISPs, in a manner that would impair news coverage of the Internet and telecommunications industries.

Fourthly, there’s the possibility that people will pirate the blocked content systematically by using systems like TOR to access the news content via approved endpoints. (My own thought is that this probably isn’t the strongest argument, since many users are uninterested in this sort of maneuver or even the easy Firefox plugin that would likely arise to enable it. Plus, the content syndicate would pool its resources toward aggressive litigation to stem this trend. Plus, the payments would be extracted from law abiding ISPs, not individual users.)

I can imagine a potentially compelling case being made that such behavior by content providers should be regulated or outlawed. But today I think it is neither. And given the news industry’s desperation, the fact that such a move would be unpopular could turn out to be moot if they can persuade ISPs to pay. If someone capable and hardworking set out to sell the idea to a group of newspaper and newsmagazine publishers, I fear they might prove quite persuasive.

Satyam and the Inadvertent Web

Satyam is one of the handful of large companies who dominate the IT outsourcing market in India, A week ago today, B. Ramalinga Raju, the company chairman, confessed to a years-long accounting fraud. More than a billion dollars of cash the company claimed to have on hand, and the business success that putatively generated those dollars, now appear to have been fictitious.

There are many tech policy issues here. For one, frauds this massive in high tech environments are a challenge and opportunity for computer forensics. For another, though we can hope this situation is unique, it may turn out to be the tip of an iceberg. If Satyam turns out to be part of a pattern of lax oversight and exaggerated profits across India’s high tech sector, it might alter the way we look at high tech globalization, forcing us to revise downward our estimates of high tech’s benefits in India. (I suppose it could be construed as a silver lining that such news might also reveal America, and other western nations, to be more globally competitive in this arena than we had believed them to be.)

But my interest in the story is more personal. I met Mr. Raju in early 2007, when Satyam helped organize and sponsor a delegation of American journalists to India. (I served as Managing Editor of The American at the time.) India’s tech sector wanted good press in America, a desire perhaps increased by the fact that Democrats who were sometimes skeptical of free trade had just assumed control of the House. It was a wonderful trip—we were treated well at others’ expense and got to see, and learn about, the Indian tech sector and the breathtaking city of Hyderabad. I posted pictures of the trip on Flickr, mentioning “Satyam” in the description, showed the pics to a few friends, and moved on with life.

Then came last week’s news. Here’s the graph of traffic to my flickr account: That spike represents several thousand people suddenly viewing my pictures of Satyam’s pristine campus.

When I think about the digital “trails” I leave behind—the flickr, facebook and twitter ephemera that define me by implication—there are some easy presumptions about what the future will hold. Evidence of raw emotions, the unmediated anger, romantic infatuation, depression or exhilaration that life sometimes holds, should generally be kept out of the record, since the social norms that govern public display of such phenomena are still evolving. While others in their twenties may consider such material normal, it reflects a life-in-the-fishbowl style of conduct that older people can find untoward, a style that would years ago have counted as exhibitionistic or otherwise misguided.

I would never, however, have guessed that a business trip to a corporate office park might one day be a prominent part of my online persona. In this case, I happen to be perfectly comfortable with the result—but that feels like luck. A seemingly innocuous trace I leave online, that later becomes salient, might just as easily prove problematic for me, or for someone else. There seems to be a larger lesson here: That anything we leave online could, for reasons we can’t guess at today, turn out to be important later. The inadvertent web—the set of seemingly trivial web content that exists today and will turn out to be important—may turn out to be a powerful force in favor of limiting what we put online.

The future of photography

Several interesting things are happening in the wild world of digital photography as it’s colliding with digital video. Most notably, the new Canon 5D Mark II (roughly $2700) can record 1080p video and the new Nikon D90 (roughly $1000) can record 720p video. At the higher end, Red just announced some cameras that will ship next year that will be able to record full video (as fast as 120 frames per second in some cases) at far greater than HD resolutions (for $12K, you can record video at a staggering 6000×4000 pixels). You can configure a Red camera as a still camera or as a video camera.

Recently, well-known photographer Vincent Laforet (perhaps best known for his aerial photographs, such as “Me and My Human“) got his hands on a pre-production Canon 5D Mark II and filmed a “mock commercial” called “Reverie”, which shows off what the camera can do, particularly its see-in-the-dark low-light abilities. If you read Laforet’s blog, you’ll see that he’s quite excited, not just about the technical aspects of the camera, but about what this means to him as a professional photographer. Suddenly, he can leverage all of the expensive lenses that he already owns and capture professional-quality video “for free.” This has all kinds of ramifications for what it means to cover an event.

For example, at professional sporting events, video rights are entirely separate from the “normal” still photography rights given to the press. It’s now the case that every pro photographer is every bit as capable of capturing full resolution video as the TV crew covering the event. Will still photographers be contractually banned from using the video features of their cameras? Laforet investigated while he was shooting the Beijing Olympics:

Given that all of these rumours were going around quite a bit in Beijing [prior to the announcement of the Nikon D90 or Canon 5D Mark II] – I sat down with two very influential people who will each be involved at the next two Olympic Games. Given that NBC paid more than $900 million to acquire the U.S. Broadcasting rights to this past summer games, how would they feel about a still photographer showing up with a camera that can shoot HD video?

I got the following answer from the person who will be involved with Vancouver which I’ll paraphrase: Still photographers will be allowed in the venues with whatever camera they chose, and shoot whatever they want – shooting video in it of itself, is not a problem. HOWEVER – if the video is EVER published – the lawsuits will inevitably be filed, and credentials revoked etc.

This to me seems like the reasonable thing to do – and the correct approach. But the person I spoke with who will be involved in the London 2012 Olympic Games had a different view, again I paraphrase: “Those cameras will have to be banned. Period. They will never be allowed into any Olympic venue” because the broadcasters would have a COW if they did. And while I think this is not the best approach – I think it might unfortunately be the most realistic. Do you really think that the TV producers and rights-owners will “trust” photographers not to broadcast anything they’ve paid so much for. Unlikely.

Let’s do a thought experiment. Red’s forthcoming “Scarlet FF35 Mysterium Monstro” will happily capture 6000×4000 pixels at 30 frames per second. If you multiply that out, assuming 8 bits per pixel (after modest compression), you’re left with the somewhat staggering data rate of 720MB/s (i.e., 2.6TB/hour). Assuming you’re recording that to the latest 1.5TB hard drives, that means you’re swapping media every 30 minutes (or you’re tethered to a RAID box of some sort). Sure, your camera now weighs more and you’re carrying around a bunch of hard drives (still lost in the noise relative to the weight that a sports photographer hauls around in those long telephoto lenses), but you manage to completely eliminate the “oops, I missed the shot” issue that dogs any photographer. Instead, the “shoot” button evolves into more of a bookmarking function. “Yeah, I think something interesting happened around here.” It’s easy to see photo editors getting excited by this. Assuming you’ve got access to multiple photographers operating from different angles, you can now capture multiple views of the same event at the same time. With all of that data, synchronized and registered, you could even do 3D reconstructions (made famous/infamous by the “bullet time” videos used in the Matrix films or the Gap’s Khaki Swing commercial). Does the local newspaper have the rights to do that to an NFL game or not?

Of course, this sort of technology is going to trickle down to gear that mere mortals can afford. Rather than capturing every frame, maybe you now only keep a buffer of the last ten seconds or so, and when you press the “shoot” button, you get to capture the immediate past as well as the present. Assuming you’ve got a sensor that let’s you change the exposure on the fly, you can also now imagine a camera capturing a rapid succession of images at different exposures. That means no more worries about whether you over or under-exposed your image. In fact, the camera could just glue all the images together into a high-dynamic-range (HDR) image, which yields sometimes fantastic results.

One would expect, in the cutthroat world of consumer electronics, that competition would bring features like this to market as fast as possible, although that’s far from a given. If you install third-party firmware on a Canon point-and-shoot, you get all kinds of functionality that the hardware can support but which Canon has chosen not to implement. Maybe Canon would rather you spend more money for more features, even if the cheaper hardware is perfectly capable. Maybe they just want to make common feature easy to use and not overly clutter the UI. (Not that any camera vendors are doing particularly well on ease of use, but that’s a topic for another day.)

Freedom to Tinker readers will recognize some common themes here. Do I have the right to hack my own gear? How will new technology impact old business models? In the end, when industries collide, who wins? My fear is that the creative freelance photographer, like Laforet, is likely to get pushed out by the big corporate sponsor. Why allow individual freelancers to shoot a sports event when you can just spread professional video cameras all over the place and let newspapers buy stills from those video feeds? Laforet discussed these issues at length; his view is that “traditional” professional photography, as a career, is on its way out and the future is going to be very, very different. There will still be demand for the kind of creativity and skills that a good photographer can bring to the game, but the new rules of the game have yet to be written.