January 18, 2017

Cloud(s), Hype, and Freedom

Richard Stallman’s recent description of ‘the cloud’ as ‘hype’ and a ‘trap’ seems to have stirred up a lot of commentary, but not a lot of clear discussion of the problems Stallman raised. This isn’t surprising- the term ‘the cloud’ has always been vague. (It was hard to resist saying ‘cloudy.’ 😉 When people say ‘the cloud’ they are really lumping at least four ‘cloud types’ together.

traditional applications, hosted elsewhere

Probably the most common type of ‘cloud’ is a service that takes a traditional software functionality and moves it to remotely hosted, (typically) web-delivered servers. Gmail and salesforce.com are like this- fairly traditional email and CRM applications, ‘just’ moved to the web.

If Stallman’s ‘hype’ claim is valid anywhere, it is here. Administration and maintenance costs are definitely lower when an expert like Google funds and runs the server, and reliability may improve as well. But the core functionality of these apps, and the ability to access data over a network, have been present since the dawn of networked computing. On average, this is undoubtedly a significant change in quality, but only rarely a change in type- making the buzz much harder to justify.

Stallman’s ‘trap’ charge is more complex. Computer users have long compromised on personal control by storing data remotely but accessing it via standardized protocols. This introduced risks- you had to trust the data host and couldn’t tinker with the server- but kept some controls- you could switch clients, and typically you could export the data. Some web apps still strike that balance- for example, most gmail features are accessible via good old POP and IMAP. But others don’t.

Getting your data out of a service like salesforce can be a ‘hidden cost’ of an apparently free service, and even with a relatively standards-based service like gmail you have no freedom to make changes to the server. These risks are what Stallman means when he talks about a ‘trap’, and regardless of your conclusion about them, understanding them is important.

services involving data that can’t (yet) be managed locally

Google Maps and Google Search are the canonical examples of this type of cloud service- heaps of data so large that one would need a large data center to host your own copy and a very, very fat pipe to keep it up-to-date.

Hype-wise, these are a mixed bag. These services definitely bring radical new functionality that traditionally can’t exist- I can’t store all of google maps on my phone. That hype is justified. At the same time, our personal ability to store and process data is still growing quickly, so the claims that this type of cloud service will always ‘require’ remote servers may be overblown.

‘Trap’-wise? Dependence on these services reminds me of ‘dependence’ on a library before the internet- you can work to make sure your library respects your privacy, prefer public libraries to private ones, or establish a personal library if your reading interests are narrow, but in the end eschewing large libraries is likely to be a case of cutting off your nose to spite your face. We’re in the same state with this type of cloud service. You can avoid them, but those concerned with freedom might be better off understanding and fixing them than condemning them altogether.

services that make creation of new data technically or economically feasible

Facebook and wikipedia are the canonical examples here. Unlike the first two types of cloud, where data was available but inconvenient before it ended up in the cloud, this class of cloud applications creates information that wasn’t previously feasible to collect at all.

There may well not be enough hype around this type of cloud. Replicating web scale collaborative facilities like these will be very difficult to do in a p2p fashion, and the impact of the creation of new information (even when it is as mundane as facebook’s data often is) is hard to understate.

Like the previous type of cloud, it is hard to call these a trap per se- they do make it hard to leave, but they do so by providing new functionality that is very hard to get with any traditional software model.

services offering computing and storage, rather than data

The most recent type of cloud service is remotely provisioned computing and storage, like Amazon’s EC2/S3 and Google’s App Engine. This is perhaps the most purely generative type of cloud, allowing individuals to create new services and scale them out to service millions of people without having to invest in their own physical infrastructure. It is hard to see any way in which this can reasonably be called ‘hype,’ given the reach it allows individuals and small or transient groups to have which might otherwise cost them many thousands of dollars.

From a freedom perspective, these can be both the best and worst of the cloud types. On the plus side, these services can be incredibly transparent- developers who use them directly have access to their own source code, and end users may not know they are using them at all. On the down side, especially for proprietary platforms like App Engine, these can have very deep lock-in- it is complicated, expensive, and risky to switch deployment platforms after achieving success. And they replace traditional, very open platforms- a tradeoff that isn’t always appreciated.

takeaways

‘The cloud’ isn’t going away, but hopefully we can clarify our thinking about it by talking about the different types of clouds. Hopefully this post is a useful step in that direction.

[This post is an extension of some ideas I’ve been playing around with on my own blog and at the autonomo.us group blog; readers curious about these issues may want to read further in those places. I also recommend reading this piece, which set me on the (very long) road to this particular post.]

HBO Exec Wants to Rename DRM

People have had lots of objections to Digital Rights Management (DRM) technology – centering mainly on its clumsiness and the futility of its anti-infringement rationale – but until recently nobody had complained that the term “Digital Rights Management” was insufficiently Orwellian.

That changed on Tuesday, when HBO’s Chief Technology Officer, Bob Zitter, suggested at an industry conference that DRM needs a name change. Zitter’s suggested name: Digital Consumer Enablement, or DCE.

The irony here is that “rights management” is itself an industry-sponsored euphemism for what would more straightforwardly be
called “restrictions”. But somehow the public got the idea that DRM is restrictive, hence the need for a name change.

Zitter went on to discuss HBO’s strategy. HBO wants to sell shows in HighDef, but the problem is that many consumers are watching HD content using the analog outputs on their set-top boxes – often because their fancy new HD televisions don’t implement HBO’s favorite form of DRM. So what HBO wants is to disable the analog outputs on the set-top box, so consumers have no choice but to adopt HBO’s favored DRM.

Which makes the nature of the “enablement” clear. By enabling your set-top box to be incompatible with your TV, HBO will enable you to buy an expensive new TV. I understand why HBO might want this. But they ought to be honest and admit what they are doing.

I can think of several names for their strategy. “Consumer Enablement” is not one of them.

"Hacking" Revisited

I wrote yesterday about the degradation of the term “hacking”. Today, the perfect illustration of my point turned up: a Hacker’s Hall of Fame published by The Learning Channel. It includes legitimate uber-programmers like Ken Thompson and Dennis Ritchie, along with computer criminals like Kevin Mitnick and Vladimir Levin. Putting those guys on the same list is an insult to Thompson and Ritchie.