March 28, 2024

InfoTech and Public Policy Course Blog

Postings here have been a bit sparse lately, which I hope to remedy soon. In the meantime, you can get a hearty dose of tech policy blog goodness over at my course blog, where students in my course in Information Technology and Public Policy post their thoughts on the topic.

Online Symposium: Future of Scholarly Communication

Today we’re kicking off an online symposium on The Future of Scholarly Communication, run by the Center for Information Technology Policy at Princeton. An “online symposium” is a kind of short-term group blog, focusing on a specific topic. Panelists (besides me) include Ira Fuchs, Paul DiMaggio, Peter Suber, Stan Katz, and David Robinson. (See the symposium site for more information on the panelists.)

I started the symposium with an “introductory post. Peter Suber has already chimed in, and we’re looking forward to contributions from the other panelists.

We’ll be running more online symposia on various topics in the future, so this might be a good time to bookmark the symposium site, or subscribe to its RSS feed.

Greetings, and a Thought on Net Neutrality

Hello again, FTT readers. You may remember me as a guest blogger here at FTT, writing about anti-circumvention, the print media’s superiority (or lack thereof) to Wikipedia, and a variety of other topics.

I’m happy to report that I’ve moved to Princeton to join the university’s Center for Information Technology Policy as its new associate director. Working with Ed and others here on campus, I’ll be helping bring the Center into its own as a leading interdisciplinary venue for research and conversation about the social and political impact of information technology.

Over the next few months, I’ll be traveling the country to look at how other institutions approach this area, in order to develop a strategic plan for Princeton’s involvement in the field. As a first step toward understanding the world of tech policy, I’ve been doing a lot of reading lately.

One great source is The Creation of the Media by Princeton’s own Paul Starr. It’s carefully argued and highly readable, and I’ve found its content challenging. Conversations in tech policy often seem to stem from the premise that in the interaction between technology and society, the most important causal arrow points from the technologies into the social sphere. “Remix culture”, perhaps the leading example at the moment, is a major cultural shift that is argued to stem from inherent properties of digital media, such as the identity between a copy and an original of a digital work.

But Paul argues that politics usually dominates the effects of technology, not the other way around. For example, although cheap printing technologies helped make the early United States one of the most literate countries of its time, Paul argues that America’s real advantage was its postal system. Congress not only invested heavily in the postal service, but also gave a special discounted rate to printed material, effectively subsidizing publications of all kinds. As a result much more printed material was mailed in America than in, say, British Columbia at the same time.

One fascinating observation from Paul’s book (pages 180-181 in the hardcover edition, for those following along at home) concerns the telegraph. In Britain, the telegraph was nationalized in order to ensure that private network operators didn’t take advantage of the natural monopoly that they enjoyed (“natural” since once there was one set of telegraph wires leading to a place, it became hard to justify building a second set).

In the United States, there was a vociferous debate about whether or not to nationalize the telegraph system, which was controlled by Western Union, a private company:

[W]ithin the United States, Western Union continued to dominate the telegraph industry after its triumph in 1866 but faced two constraints that limited its ability to exploit its market power. First, the postal telegraph movement created a political environment that was, to some extent, a functional substitute for government regulation. Britain’s nationalization of the telegraph was widely discussed in America. Worried that the US government might follow suit, Western Union’s leaders at various times extended service or held rates in check to keep public opposition within manageable levels. (Concern about the postal telegraph movement also led the company to provide members of Congress with free telegraph service — in effect, making the private telegraph a post office for officeholders.) Public opinion was critical in confining Western Union to its core business. In 1866 and again in 1881, the company was on the verge of trying to muscle the Associated Press aside and take over the wire service business itself when it drew back, apparently out of concern that it could lose the battle over nationalization by alienating the most influential newspapers in the country. Western Union did, however, move into the distribution of commercial news and in 1871 acquired majority control of Gold and Stock, a pioneering financial information company that developed the stock ticker.

This situation–a dynamic equilibrium in which a private party polices its own behavior in order to stave off the threat of government intervention–strikes me as closely analogous to the net neutrality debate today. Network operators, although not subject to neutrality requirements, are more reluctant to exercise the options for traffic discrimination that are formally open to them, because they recognize that doing so might lead to regulation.

Debate: Will Spam Get Worse?

This week I participated in Business Week Online’s Debate Room feature, where two people write short essays on opposite sides of a proposition.

The proposition: “Regardless of how hard IT experts work to intercept the trillions of junk e-mails that bombard hapless in-boxes, the spammers will find ways to defeat them.” I argued against, concluding that “We’ll never be totally free of spam, but in the long run it’s a nuisance—not a fundamental threat—to the flourishing of the Internet.”

Why CEOs and Companies Break the Law

Ben Horowitz, CEO of Opsware, offers an interesting essay on why so many bigshot CEOs seem to be in legal trouble. Why, he asks, would a rich and powerful executive risk going to prison? The easy answer, greed, is too simple because many of these guys were already tremendously rich and stood to gain little or nothing personally from the illegal acts. There must have been something else driving them.

One answer is pride. Exhibit A is WorldCom CEO Bernie Ebbers (now doing 25 years for fraud and conspiracy).

As WorldCom grew at a rapid pace, Bernie set expectations high. This led investors to give him advance credit, thus boosting his stock, which was the currency he used to build his company. When Bernie saw that WorldCom wasn’t going to meet those high expectations, and that thousands of shareholders to whom he had promised great performance would lose their money, and thousands of employees who he had hired would lose their jobs, he was willing to do anything to make things right. Even if it meant doing things that were wrong.

Like a killer committing his second murder, the decisions to commit fraud must have come easier as Bernie gained experience. In addition, the stakes continued to get higher. He continued to commit fraud, because if he hadn’t, there was a 100% chance that he would let everyone down who mattered to him and he would no longer be the person that he had worked so hard to become. He wouldn’t be Bernie Ebbers #11 in Time Magazine’s Cyber Elite; he’d be Bernie Ebbers, former milkman, bouncer, and disgraced CEO.

If this is right, Ebbers defined himself by the success of WorldCom. If the company failed, then his work – his contribution to society – would evaporate.

Even beyond pride, some executives see themselves as great benefactors, bringing happiness to employees, wealth to investors, and great products at low low prices to customers. If WorldCom’s growth was good for humanity, then it was worth taking risks to defend. And when the time came to take risks, the Great Man stepped forward.

While working on the Microsoft antitrust trial, I read Titan, Ron Chernow’s biography of John D. Rockefeller. Rockefeller saw most things clearly, but he had one blind spot: he honestly saw little distinction between the growth of Standard Oil and the advancement of humanity. Cheap, high quality oil would transform American life, and Standard Oil would be the agent of that transformation. America needed Standard Oil. Rockefeller had an uncommonly strong drive to do good in the world, a drive that was channeled into an intense need to win every business skirmish. His opponents, who were only trying to make money or run a business, were no match for a guy trying to save the world.

One gets the sense that WorldCom grew as big as it did, and the house of cards stood up for as long as it did, because Bernie Ebbers had a Rockefeller-like drive to make it so. He would do almost anything to keep WorldCom afloat, which is what made him dangerous to his employees and investors.

He was a danger, too, to his competitors.

Once WorldCom started committing accounting fraud to prop up their numbers, all of the other telecoms had to either (a) commit accounting fraud to keep pace with WorldCom’s blistering growth rate, or (b) be viewed as losers with severe consequences.

How severe were the consequences for not breaking the law? Well, like a baseball player who refuses to take steroids, CEO Mike Armstrong of AT&T did not keep pace with the cheaters. As a reward for his honesty and integrity, he was widely ridiculed in the press prior to being fired and AT&T, perhaps America’s most valuable brand, was acquired for cheap. Now you see why Barry Bonds needed something to help him keep pace with Mark McGwire.

The steroids analogy helps explain why corporate criminals must face serious punishment. It’s not enough for the average performer to know that the leaders probably aren’t cheating. Given the choice between believing that the other guy is cheating, and believing that he is honestly outperforming you, most people will go for the cheating theory. People need to know that nobody in their right mind would cheat – a lesson that Bernie Ebbers will be teaching us for the next twenty years or so.