March 29, 2024

Archives for October 2007

Radiohead Album Available for Free, But Fileshared Anyway

The band Radiohead is trying an interesting experiment, offering its new album In Rainbows for download and letting each customer decide how much to pay. You can name a price of zero and download the album for free, if you want, or you can pay whatever price you think is fair.

Now Andy Greenberg at Forbes is reporting that despite Radiohead’s free-if-you-choose offer, many users are downloading the album from P2P systems rather than getting it from the band’s site. Some commentators find this surprising, but in fact it should have been predictable.

Why are some people getting In Rainbows from P2P rather than the band’s site? Probably because they find P2P easier to use.

Radiohead’s site makes you click and click to get the music. First you have to click through a nearly content-free splash screen. Then you click through another splash screen telling you things you probably already knew. Then you click an “ORDER” button, and click away a dialog box telling you something you already knew. Then after some headscratching, you realize you need to click the “VIEW BASKET” button, which takes you to a form asking you to name your price, in U.K. currency. (They link you to a third-party site, offering a large collection of currency-conversion tools – several more clicks to find the one you want.) After choosing your price, you click “PAY NOW”, at which point you get to stare at a “You are currently in a queue” screen for a while, after which you set up an daccount enter some personal information (including your email address and mobile phone number) and agree to some terms of service (which are benign, but it’s more time and more clicks to verify that). Finally, you get to download the music.

It’s easy to see why somebody might prefer a P2P download. Leaving aside legal issues – and let’s face it, many people do – the moral argument against unauthorized P2P downloading seems pretty weak in this case, where downloaders aren’t depriving the band (or anyone else) of revenue.

This is an interesting natural experiment that tells us something about why people use P2P. If people normally choose P2P over authorized channels because P2P is cheaper, we would expect customers to shift toward the authorized channel when it offers a zero price. But if people choose P2P for convenience, then we’d expect a shift toward more P2P use for this album, because people have fewer moral qualms about P2P downloading this album than they would for a normal album. The clunkiness of Radiohead’s site improves the experiment by sharpening the ease-of-use factor.

It’s too early to tell how the experiment will come out, but news reports so far indicate that the ease-of-use factor is probably more important than some pundits think. This is yet more evidence that had the record industry embraced easy-to-use Internet music technologies early on, things would be very different now.

[UPDATE (Oct 21, 2007): Bill Zeller documents how technical issues completely prevent a large number of users from legally downloading In Rainbows from Radiohead’s site.]

Grokster Case Lumbers On; Judge To Issue Permanent Injunction

Remember the Grokster case? In which the Supreme Court found the filesharing companies Grokster and StreamCast liable for indirect copyright infringement, for “inducing” infringement by their users? You might have thought that case ended back in 2005. But it’s still going on, and the original judge just issued an interesting ruling. (Jason Schultz has a two part summary of the ruling.)

The issue now before the judge is what relief to grant the copyright-owner plaintiffs against StreamCast, which is the only defendant still standing. It’s apparently a given that the judge will eventually assess monetary damages against StreamCast. And you’d think these damages would be enough to kill StreamCast, so it’s not clear why StreamCast hasn’t just thrown in the towel, shut its doors, and handed over all its assets to the plaintiffs. Instead, StreamCast fought on, so the judge had to decide what kind of injunction, if any, to impose on StreamCast – that is, what rules would govern StreamCast’s future behavior.

The judge first considered the question of whether he could impose on StreamCast obligations (beyond payment of damages) that go beyond what the law requires of ordinary companies. Would he just award money damages and sternly command StreamCast not to break the law again; or would he go further and impose a permanent injunction? After a detailed legal analysis, he concluded that a permanent injunction was appropriate. StreamCast had actively promoted itself as a haven for infringement and “that bell cannot be unrung”.

The copyright-owner plaintiffs had asked for an injunction requiring StreamCast to apply all feasible anti-infringement technologies and to stop all infringment. StreamCast had built its own filtering technology which it said was effective enough, and much cheaper and more practical than commercially available alternatives.

The judge first rejected the plaintiff’s proposal that StreamCast be required to stop all infringement using its software. He recognized, correctly, that that would be impossible, so that such an injunction would be a death sentence for StreamCast.

Instead, the judge will require StreamCast to set up a filtering system that reasonably balances effectiveness and cost, with the strong emphasis on effectiveness. The precise details will be worked out with the help of a special master: an independent technical expert to be appointed by the judge. Which means yet more legal process to choose the special master, wait for the special master’s advice, and then order specific action from StreamCast.

All of this may be proper from a legal standpoint, but it seems unlikely to matter in practice. It’s hard to see how StreamCast can sustain a business given the legal and financial strain they must be under, and the likely ruinous monetary damages they’re still facing. I can understand why the plaintiffs might want to keep StreamCast on life support, in the hope of getting legal rulings that prove helpful elsewhere. But why does StreamCast keep fighting?

Online Symposium: Future of Scholarly Communication

Today we’re kicking off an online symposium on The Future of Scholarly Communication, run by the Center for Information Technology Policy at Princeton. An “online symposium” is a kind of short-term group blog, focusing on a specific topic. Panelists (besides me) include Ira Fuchs, Paul DiMaggio, Peter Suber, Stan Katz, and David Robinson. (See the symposium site for more information on the panelists.)

I started the symposium with an “introductory post. Peter Suber has already chimed in, and we’re looking forward to contributions from the other panelists.

We’ll be running more online symposia on various topics in the future, so this might be a good time to bookmark the symposium site, or subscribe to its RSS feed.

attack of the context-sensitive blog spam?

I love spammers, really I do. Some of you may recall my earlier post here about freezing your credit report. In the past week, I’ve deleted two comments that were clearly spam and that made it through Freedom to Tinker’s Akismet filter. Both had generic, modestly complementary language and a link to some kind of credit card application processing site. What’s interesting about this? One of two things.

  1. Akismet is letting those spams through because their content is “related” to the post.
  2. Or more ominously, the spammer in question is trolling the blogosphere for “relevant” threads and is then inserting “relevant” comment spam.

If it’s the former, then one can certainly imagine that Akismet and other such filters will eventually improve to the point where the problem goes away (i.e., even if it’s “relevant” to a thread here, if it’s posted widely then it must be spam). If it’s the latter, then we’re in trouble. How is an automated spam catcher going to detect “relevant” spam that’s (statistically) on-topic with the discussion where it’s posted and is never posted anywhere else?

Infinite Storage for Music

Last week I spoke on a panel called “The Paradise of Infinite Storage”, at the “Pop [Music] and Policy” conference at McGill University in Montreal. The panel’s title referred to an interesting fact: sometime in the next decade, we’ll see a $100 device that fits in your pocket and holds all of the music ever recorded by humanity.

This is a simple consequence of Moore’s Law which, in one of its variants, holds that the amount of data storage available at a fixed size and price roughly doubles every eighteen months. Extrapolate that trend and, depending on your precise assumptions, you’ll find the magic date falls somewhere between 2011 and 2019. From then on, storage capacity might as well be infinite, at least as far as music is concerned.

This has at least two important consequences. First, it strains even further the economics of the traditional music business. The gap between the number of songs you might want to listen to, and the number you’re willing and able to pay a dollar each to buy, is growing ever wider. In a world of infinite storage you’ll be able to keep around a huge amount of music that is potentially interesting but not worth a dollar (or even a dime) to you yet. So why not pay a flat fee to buy access to everything?

Second, infinite storage will enable new ways of building filesharing technologies, which will be much harder for copyright owners to fight. For example, today’s filesharing systems typically have users search for a desired song by contacting strangers who might have the song, or who might have information about where the song can be found. Copyright owners’ technical attacks against filesharing often target this search feature, trying to disrupt it or to exploit the fact that it involves communication with strangers.

But in a world of infinite storage, no searching is needed, and filesharers need only communicate with their friends. If a user has a new song, it will be passed on immediately to his friends, who will pass it on to their friends, and so on. Songs will “flood” through the population this way, reaching all of the P2P system’s participants within a few hours – with no search, and no communication with strangers. Copyright owners will be hard pressed to fight such a system.

Just as today, many people will refuse to use such technologies. But pressure on today’s copyright-based business models will continue to intensify. Will we see new legal structures? New business models? Or new public attitudes? Something has to change.