November 27, 2024

Spam Kings: Mini-Review

I just finished reading Brian McWilliams’ new book Spam Kings. It’s an entertaining read that offers an interesting, nontechnical peek at some of the personalities behind the spam wars.

The book’s central figure is Davis Hawke, an amoral character responsible for most of the spam promoting male anatomical enhancement products. (The only thing that these products have reliably expanded is Hawke’s cash flow.) Hawke turned to spamming after the failure of his first career as a neo-Nazi leader, and he displays all of the class and moral judgment that one would expect given this background. His (financial) success as a spammer is due to his gift for writing persuasively sleazy ad copy, his persistence, and his willingness to do anything to make a buck. One almost wonders whether such a character could really exist outside of detective fiction; but apparently he does.

The anti-spammers, while somewhat more conventional in personality (but then again, who isn’t) also make interesting character studies. Some are system administrators whose jobs are complicated by spam, but many are like Susan Gunn (a.k.a. Shiksaa), an ordinary netizen who transformed her anger at spammers into a crusade to unmask and frustrate them.

When these personalities collide, the result is a kind of online trench warfare, involving technology, old-fashioned detective work, lawsuits, and occasional threats and intimidation. The spammers are far from unified, double-crossing each other like Elmore Leonard villains. The anti-spammers are at most a loosely organized coalition. Both sides are plagued by leaks and defections. The anti-spammers occasionally break the law; the spammers routinely hide in the quasi-legal murk.

When things heat up, a veteran anti-spammer asks an insightful question: Are we fighting against the spammers, or fighting against spam? Sometimes it does seem that the whole exercise has turned into an elaborate capture-the-flag game between the two communities. Yet despite the occasional excess, one ends up admiring the determination of the anti-spammers, and happy about the results they have achieved. Even as spam multiplies, the life of a spammer is not a happy or comfortable one.

(O’Reilly, the book’s publisher, sent me a free copy of the book. Thanks! Hint to other publishers: I’m more likely to read and review your books if you do this too.)

Waiting to Vote

One of the underreported stories from last week’s election was the effect of long waiting lines at polling places. Many polling places in Ohio, for example, had lines of three hours or more. Though many voters waited, determined to cast their votes, quite a few must have been driven away. Not everybody has three hours to spend at the polling place.

A story in the Boston Phoenix, by David S. Bernstein, points to significant reductions in the number of polling places in some parts of Ohio, compared to the 2000 election. According to the article, polling places were consolidated on the theory that voters would cast their votes much more quickly on the touch-screen systems that were to be used in this year’s election. But then many counties put aside the touchscreens due to security concerns, and used the old punch-card system instead. The result is the same voting system as before, but with many fewer polling stations. Add in a higher than usual turnout and long lines result.

How did this affect the election results? Some data from the article:

Of Ohio’s 88 counties, 20 suffered a significant reduction — shutting at least 20 percent (or at least 30) of their precincts. Most of those counties have Republicans serving as Board of Elections director, including the four biggest: Cuyahoga, Montgomery, Summit, and Lucas.

Those 20 counties went heavily to Gore in 2000, 53 to 42 percent. The other 68 counties, which underwent little-to-no precinct consolidation, went exactly the opposite way in 2000: 53 to 42 percent to Bush.

In the 68 counties that kept their precinct count at or near 2000 levels, Kerry benefited more than Bush from the high turnout, getting 24 percent more votes than Gore did in 2000, while Bush increased his vote total by only 17 percent.

But in the 20 squeezed counties, the opposite happened. Bush increased his vote total by 22 percent, and Kerry won just 19 percent more than Gore in 2000.

This suggests that the long lines may have driven away more Kerry voters than Bush voters. But it’s only a suggestion at this point, not a solid inference; and in any case the effect doesn’t look big enough to call Bush’s victory into question.

It would be great to see a carefully, methodologically sound study of this issue.

New Study on Filesharing Effect (Part 2)

Continuing yesterday’s discussion of the new Rob/Waldfogel filesharing study, let’s look at the possible effect of authorized downloading services.

As we saw yesterday, one of the main findings of the study is that people derive lots of benefit (about $45 annually per capita for the study’s sample population) from downloading songs that they don’t value enough to buy. In the absence of filesharing, this would have been deadweight loss.

Suppose that CDs cost $15 and that the (marginal) cost of producing and distributing one more CD is $2. Suppose further that Alice would be willing to pay $9 for a particular CD. If the record company could somehow sell Alice the CD for a price between $2 and $9, Alice would buy it and both parties would be better off. The total welfare gain would be $7, the difference between Alice’s valuation of the CD and the cost of providing it to her. But if the record companies have to charge everybody the same price for a CD, they would be foolish to lower everybody’s price below $9 – that would increase their unit sales but lower their total profit. So they’ll keep the price at $15 and a mutually beneficial sale to Alice won’t happen – that’s deadweight loss.

If it’s impossible to sell Alice the CD at a price she is willing to pay, then there is economic benefit in letting Alice download the album without paying – Alice gets the music, and the record company doesn’t lose anything since it wouldn’t have made a sale anyway. Some value that would have been lost is instead being captured by Alice.

But if the record companies can price-discriminate, that is, if they can charge different prices to different people, then they might be able to sell Alice the CD for $8 without lowering the price they charge anybody else. If they can somehow do this, they can eliminate the deadweight loss. But they can only do this if (a) they have some way of guessing how much individual customers are willing to pay, or at least some way of segmenting the customer population into groups that are willing to pay different amounts, and (b) they can prevent people like Alice from buying the CD at $8 and then reselling it to somebody who is willing to pay more.

It’s hard for record companies to price-discriminate in the traditional CD market, but maybe it’s easier for them to price-discriminate by using online music services. Maybe they can cook up a pricing plan that causes people who like a song more to pay more for it. I don’t think anybody really knows how well the industry could price-discriminate in such a scenario.

If, somehow, the industry could price-discriminate perfectly, so that they charged each user just exactly the maximum he was willing to pay for each song, then the deadweight loss would vanish – into the industry’s pockets – and downloading would turn out to be harmful. (Remember, if our goal is to maximize total welfare, we care only that the deadweight loss is gone; we don’t care who pockets it.)

But if we assume, more realistically, that the industry’s price discrimination strategy will have only limited success, then we can’t say whether filesharing will turn out to be harmful. We know that filesharing eliminates $45 (per capita) of deadweight loss. If price discrimination eliminated less than $45, then filesharing would still look like a good idea, considering only direct effects. We know the indirect effects (less music being produced, because of reduced industry incentives) of downloading will be negative, but we don’t know if they’ll be large enough to overcome the positive direct effects.

At the end of the day, the Rob/Waldfogel study doesn’t tell us whether filesharing is helpful or harmful, from the standpoint of total welfare. (Nor, to its credit, does it claim to do so.) What it does tell us is that downloading eliminates a lot of deadweight loss. And so it weighs on the scale – very lightly, to be sure – against the proposition that downloading is harmful.

New Study on Filesharing Effects

There’s a new study out, by Rafael Rob and Joel Waldfogel, on the effect of filesharing on music sales. The news headlines will say that the study shows that filesharing hurts CD sales (as the BBC story does); but the full results are more complicated.

The study relied on surveys of college students: a preliminary survey of a large group at four institutions, and a more detailed followup survey of undergraduates at the University of Pennsylvania. The most interesting results come from the smaller Penn survey.

It’s worth noting that this kind of study is likely to overestimate the negative impact of filesharing. The survey samples only college students rather than all filesharing users – and, contrary to popular myth, students account for only a small minority of filesharing activity. As I’ve explained before, surveys of younger people will tend to overweight the harmful effects of filesharing. (Rob and Waldfogel are upfront about the limitations of their study.) For the sake of discussion, I’ll set aside the drawbacks in the study for now, and assume it is correct and it generalizes to the population as a whole.

The heart of the study is an economic comparison, based on the survey data, between the current world, where students do a certain amount of filesharing, and a hypothetical world where filesharing is impossible. The availability of filesharing decreases consumer spending on music from $126 to $101 annually. That’s $25 of lost revenue for the music industry. But it’s only half of the picture.

The other half is the effect of filesharing on consumers. The average consumer is $70 better off with filesharing than without. Of that $70, $25 comes from downloading music rather than buying it, but $45 comes from getting access to music that the consumer wouldn’t have bought anyway. (In econo-speak, deadweight loss is reduced by $45. For more details, see pp. 26-27 of the report.)

This raises an interesting public policy question. The proper goal in this policy area is to maximize total welfare, and not simply to maximize industry profit. (Industry profit is good only insofar as it creates incentives for industry to do things that increase total welfare.) The direct effect of filesharing is to increase total welfare by $45 per capita (increasing consumer welfare by $70 and reducing industry welfare by $25, for a net gain of $45). If direct effects were the only effects, then the right policy would be to allow filesharing.

But of course there are indirect effects, most obviously that the drop in industry revenue reduces the incentive to create new music. The predictable result is that less music will be made. There can be little doubt that the loss of this music will reduce total welfare. The key question is how much welfare loss these indirect effects will cause. If they cause less than $45 per capita of harm, then allowing filesharing may still be a good idea. If they cause more than $45 of harm, then allowing filesharing seems to be harmful. $45 is a lot of welfare to offset – based on the study’s numbers, reducing the production of commercial music all the way to zero would reduce total welfare by only about $125 per capita.

So it’s certainly not right to say that the report shows filesharing should be illegal. (Nor is it right to say that the report shows the opposite.) The report doesn’t quite reach the most interesting policy question.

(Tomorrow I’ll write about the effect of authorized online music services on this analysis.)

Lack of Paper Trail Ruins North Carolina Election

Just in case you thought that lawsuits about pregnant chads were the worst possible election outcome, here’s a story about the consequences of e-voting without a proper paper trail.

A bug in e-voting system software caused about 13% of the votes cast in Carteret County, North Carolina in last week’s election to be lost irretrievably, according to a story by Kelcy Carlson at WRAL.

The state Board of Elections discovered on election night that 4,532 electronic ballots through early voting were not recorded.

“The bottom line that we have heard from the manufacturer is that these votes are not missing. They’re lost,” county commissioner-elect Tom Steepy said. “It’s very disheartening. It really is.”

Carteret County had one stop for early voting. Twelve electronic booths fed into one electronic system that was expected to hold just over 10,000 votes. In reality, it only held just over 3,000. Officials said anyone who voted after 11 a.m. on Oct. 22 through Oct. 30 did not get their ballot counted.

“The company has admitted now that it was its error and that it was a simple keystroke that should have been applied to the system perhaps several years ago and was not,” said Ed Pond, of the Carteret County Board of Elections.

(See also the earlier USA Today story.)

Had these machines used a voter-verified paper ballot, the problem could have been rectified by counting the paper ballots. As it is, there is no backup to protect against software problems, so Carteret County voters will have to go to the polls again to vote in a new election.