One of the benefits of talking to the press is that reporters often ask thought-provoking questions. Recently Noam Cohen, a New York Times columnist, called and asked me why the Net community gets so excited when a public figure professes ignorance about the Net. It’s natural for people to chuckle at Ted “Tubes†Stevens or George “Internets†Bush; but why devote so much e-ink to them? This was the topic of Mr. Cohen’s latest column, which quotes part of our conversation.
The latest victim of Net outrage was a British high court judge, Peter Openshaw, who reportedly said during a trial, “The trouble is, I don’t understand the language. I don’t really understand what a web site is.†Predictably, the Net responded with derision.
Like most folk tales, the Technologically Ignorant Policymaker story has legs because it connects to a deeply felt concern of the community. In this case, it’s the worry of Net folk that policymakers will cluelessly cripple the Net. One ill-considered comment is not by itself a big deal, but it becomes a symbol of a broader problem.
It’s worth noting, too, that in the case of Stevens and Bush the storyline resonates with the speaker’s reputations – fairly or not, neither Stevens nor Bush is thought to be particularly curious or well-informed as policymakers go. Fewer people know about Judge Openshaw, but his comment must have resonated with concerns about judges in general.
Though cathartic for Net folk, these incidents do have a down side. The next time a judge or policymaker hears technical jargon he doesn’t understand, he’ll be a bit less likely to ask for a clarification. And it’s better to ask a question and learn the answer than to stay in the dark.