One of Diebold’s responses to our paper and video about their products’ security is that election workers are honest and would never do anything to corrupt an election. Like many of Diebold’s arguments, this one is mostly true but almost entirely irrelevant.
The overwhelming majority of election workers are honest and diligent. They put in a long, hard day and struggle with unfamiliar equipment, receiving little or no pay in return. They’re on duty in the polling place for the best of reasons. Next time you vote, remember to thank them.
But one of the lessons of our study is that even one dishonest election worker can cause big trouble. So the relevant question is not whether the average election worker is honest, but whether a would-be villain can get a job as an election worker.
The answer to that question is almost certainly “yes”. Election workers are in short supply in most places, so any competent adult who volunteers is likely to get the job. And every election worker I’ve talked to has had private access to a voting machine for more than a minute – enough time to inject the kind of vote-stealing software we demonstrated.
As always with computer security, we don’t just worry that things will go wrong on their own. What really vexes us is that our adversary is trying to make things go wrong. If a single election worker can corrupt an elections, then the bad guys will become election workers. Without the necessary safeguards, the many honest election workers won’t be able to stop them.