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Identifying Trends that Drive Technology

July 9, 2010 by

I’m trying to compile a list of major technological and societal trends that influence U.S. computing research. Here’s my initial list. Please post your own suggestions!

  • Ubiquitous connectivity, and thus true mobility
  • Massive computational capability available to everyone, through the cloud
  • Exponentially increasing data volumes – from ubiquitous sensors, from higher-volume sensors (digital imagers everywhere!), and from the creation of all information in digital form – has led to a torrent of data which must be transferred, stored, and mined: “data to knowledge to action”
  • Social computing – the way people interact has been transformed; the data we have from and about people is transforming
  • All transactions (from purchasing to banking to voting to health) are online, creating the need for dramatic improvements in privacy and security
  • Cybercrime
  • The end of single-processor performance increases, and thus the need for parallelism to increase performance in operating systems and productivity applications, not just high-end applications; also power issues
  • Asymmetric threats, need for surveillance, reconnaissance
  • Globalization – of innovation, of consumption, of workforce
  • Pressing national and global challenges: climate change, education, energy / sustainability, health care (these replace the cold war)

What’s on your list? Please post below!

[cross-posted from CCC Blog]

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The Stock-market Flash Crash: Attack, Bug, or Gamesmanship?

June 30, 2010 by

Andrew wrote last week about the stock market’s May 6 “flash crash”, and whether it might have been caused by a denial-of-service attack. He points to a detailed analysis by nanex.com that unpacks what happened and postulates a DoS attack as a likely cause. The nanex analysis is interesting and suggestive, but I see the situation as more complicated and even more interesting.

Before diving in, two important caveats: First, I don’t have access to raw data about what happened in the market that day, so I will accept the facts as posited by nanex. If nanex’s description is wrong or incomplete, my analysis won’t be right. Second, I am not a lawyer and am not making any claims about what is lawful or unlawful. With that out of the way …

Here’s a short version of what happened, based on the nanex data:
(1) Some market participants sent a large number of quote requests to the New York Stock Exchange (NYSE) computers.
(2) The NYSE normally puts outgoing price quotes into a queue before they are sent out. Because of the high rate of requests, this queue backed up, so that some quotes took a (relatively) long time to be sent out.
(3) A quote lists a price and a time. The NYSE determined the price at the time the quote was put into the queue, and timestamped each quote at the time it left the queue. When the queues backed up, these quotes would be “stale”, in the sense that they had an old, no-longer-accurate price — but their timestamps made them look like up-to-date quotes.
(4) These anomalous quotes confused other market participants, who falsely concluded that a stock’s price on the NYSE differed from its price on other exchanges. This misinformation destabilized the market.
(5) The faster a stock’s price changed, the more out-of-kilter the NYSE quotes would be. So instability bred more instability, and the market dropped precipitously.

The first thing to notice here is that (assuming nanex has the facts right) there appears to have been a bug in the NYSE’s system. If a quote goes out with price P and time T, recipients will assume that the price was P at time T. But the NYSE system apparently generated the price at one time (on entry to the queue) and the timestamp at another time (on exit from the queue). This is wrong: the timestamp should have been generated at the same time as the price.

But notice that this kind of bug won’t cause much trouble under normal conditions, when the queue is short so that the timestamp discrepancy is small. The problem might not have be noticed in normal operation, and might not be caught in testing, unless the testing procedure takes pains to create a long queue and to check for the consistency of timestamps with prices. This looks like the kind of bug that developers dread, where the problem only manifests under unusual conditions, when the system is under a certain kind of strain. This kind of bug is an accident waiting to happen.

To see how the accident might develop and be exploited, let’s consider the behavior of three imaginary people, Alice, Bob, and Claire.

Alice knows the NYSE has this timestamping bug. She knows that if the bug triggers and the NYSE starts issuing dodgy quotes, she can make a lot of money by exploiting the fact that she is the only market participant who has an accurate view of reality. Exploiting the others’ ignorance of real market conditions—and making a ton of money—is just a matter of technique.

Alice acts to exploit her knowledge, deliberately triggering the NYSE bug by flooding the NYSE with quote requests. The nanex analysis implies that this is probably what happened on May 6. Alice’s behavior is ethically questionable, if not illegal. But, the nanex analysis notwithstanding, deliberate triggering of the bug is not the only possibility.

Bob also knows about the bug, but he doesn’t go as far as Alice. Bob programs his systems to exploit the error condition if it happens, but he does nothing to cause the condition. He just waits. If the error condition happens naturally, he will exploit it, but he’ll take care not to cause it himself. This is ethically superior to a deliberate attack (and might be more defensible legally).

(Exercise for readers: Is it ethical for Bob to deliberately refrain from reporting the bug?)

Claire doesn’t know that the NYSE has a bug, but she is a very careful programmer, so she writes code that watches other systems for anomalous behavior and ignores systems that seem to be misbehaving. When the flash crash occurs, Claire’s code detects the dodgy NYSE quotes and ignores them. Claire makes a lot of money, because she is one of the few market participants who are not fooled by the bad quotes. Claire is ethically blameless — her virtuous programming was rewarded. But Claire’s trading behavior might look a lot like Alice’s and Bob’s, so an investigator might suspect Claire of unethical or illegal behavior.

Notice that even if there are no Alices or Bobs, but only virtuous Claires, the market might still have a flash crash and people might make a lot of money from it, even in the absence of a denial-of-service attack or indeed of any unethical behavior. The flood of quote requests that trigged the queue backup might have been caused by another bug somewhere, or by an unforeseen interaction between different systems. Only careful investigation will be able to untangle the causes and figure out who is to blame.

If the nanex analysis is at all correct, it has sobering implications. Financial markets are complex, and when we inject complex, buggy software into them, problems are likely to result. The May flash crash won’t be the last time a financial market gyrates due to software problems.

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On kids and social networking

June 29, 2010 by

Sunday’s New York Times has an article about cyber-bullying that’s currently #1 on their “most popular” list, so this is clearly a topic that many find close and interesting.

The NYT article focuses on schools’ central role in policing their students social behavior. While I’m all in favor of students being taught, particularly by older peer students, the importance of self-moderating their communications, schools face a fundamental quandary:

Nonetheless, administrators who decide they should help their cornered students often face daunting pragmatic and legal constraints.

“I have parents who thank me for getting involved,” said Mike Rafferty, the middle school principal in Old Saybrook, Conn., “and parents who say, ‘It didn’t happen on school property, stay out of my life.’ ”

…

Judges are flummoxed, too, as they wrestle with new questions about protections on student speech and school searches. Can a student be suspended for posting a video on YouTube that cruelly demeans another student? Can a principal search a cellphone, much like a locker or a backpack?

It’s unclear. These issues have begun their slow climb through state and federal courts, but so far, rulings have been contradictory, and much is still to be determined.

Here’s one example that really bothers me:

A few families have successfully sued schools for failing to protect their children from bullies. But when the Beverly Vista School in Beverly Hills, Calif., disciplined Evan S. Cohen’s eighth-grade daughter for cyberbullying, he took on the school district.

After school one day in May 2008, Mr. Cohen’s daughter, known in court papers as J. C., videotaped friends at a cafe, egging them on as they laughed and made mean-spirited, sexual comments about another eighth-grade girl, C. C., calling her “ugly,” “spoiled,” a “brat” and a “slut.”

J. C. posted the video on YouTube. The next day, the school suspended her for two days.

“What incensed me,” said Mr. Cohen, a music industry lawyer in Los Angeles, “was that these people were going to suspend my daughter for something that happened outside of school.” On behalf of his daughter, he sued.

If schools don’t have the authority to discipline J. C., as the court apparently ruled, and her father is more interested in defending her than disciplining her for clearly inappropriate behavior, then can we find some other solution?

Of course, there’s nothing new about bullying among the early-teenage set. I will refrain from dredging such stories from my own pre-Internet pre-SMS childhood, but there’s no question that these kids are at an important stage of their lives, where they’re still learning important and essential concepts, like how to relate to their peers and the importance (or lack thereof) of their peers’ approval, much less understanding where to draw boundaries between their public self and their private feelings. It’s certainly important for us, the responsible adults of the world, to recognize that nothing we can say or do will change the fundamentally social awkwardness of this age. There will never be an ironclad solution that eliminates kids bullying, taunting, or otherwise hurting one other.

Given all that, the rise of electronic communications (whether SMS text messaging, Facebook, email, or whatever else) changes the game in one very important way. It increases the velocity of communications. Every kid now has a megaphone for reaching their peers, whether directly through a Facebook posting that can reach hundreds of friends at once or indirectly through the viral spread of embarrassing gossip from friend to friend, and that speed can cause salacious information to get around well before any traditional mechanisms (parental, school administrative, or otherwise) can clamp down and assert some measure of sanity. For possibly the ultimate example of this, see a possibly fictitious yet nonetheless illustrative girl’s written hookup list posted by her brother as a form of revenge against her ratting out his hidden stash of beer. Needless to say, in one fell swoop, this girl’s life got turned upside down with no obvious way to repair the social damage.

Alright, we invented this social networking mess. Can we fix it?

The only mechanism I feel is completely inappropriate is this:

But Deb Socia, the principal at Lilla G. Frederick Pilot Middle School in Dorchester, Mass., takes a no-nonsense approach. The school gives each student a laptop to work on. But the students’ expectation of privacy is greatly diminished.

“I regularly scan every computer in the building,” Ms. Socia said. “They know I’m watching. They’re using the cameras on their laptops to check their hair and I send them a message and say: ‘You look great! Now go back to work.’ It’s a powerful way to teach kids: ‘I’m paying attention, you need to do what’s right.’ ”

Not only do I object to the Big Brother aspect of this (do schools still have 1984 on their reading lists?), but turning every laptop into a surveillance device is a hugely tempting target for a variety of bad actors. Kids need and deserve some measure of privacy, at least to the extent that schools already give kids a measure of privacy against arbitrary and unjustified search and seizure.

Surveillance is widely considered to be more acceptable when it’s being done by parents, who might insist they have their kids’ passwords in order to monitor them. Of course, kids of this age will reasonably want or need to have privacy from their parents as well (e.g., we don’t want to create conditions where victims of child abuse can be easily locked down by their family).

We could try to invent technical means to slow down the velocity of kids’ communications, which could mean adding delays as a function of the fanout of a message, or even giving viewers of any given message a kill switch over it, that could reach back and nuke earlier, forwarded copies to other parties. Of course, such mechanisms could be easily abused. Furthermore, if Facebook were to voluntarily create such a mechanism, kids might well migrate to other services that lack the mechanism. If we legislate that children of a certain age must have technically-imposed communication limits across the board (e.g., limited numbers of SMS messages per day), then we could easily get into a world where a kid who hits a daily quota cannot communicate in an unexpectedly urgent situation (e.g., when stuck at an alcoholic party and needing a sober ride home).

Absent any reasonable technical solution, the proper answer is probably to restrict our kids’ access to social media until we think they’re mature enough to handle it, to make sure that we, the parents, educate them about the proper etiquette, and that we take responsibility for disciplining our kids when they misbehave.

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Did a denial-of-service attack cause the stock-market "flash crash?"

June 25, 2010 by

On May 6, 2010, the stock market experienced a “flash crash”; the Dow plunged 998 points (most of which was in just a few minutes) before (mostly) recovering. Nobody was quite sure what caused it. An interesting theory from Nanex.com, based on extensive analysis of the actual electronic stock-quote traffic in the markets that day and other days, is that the flash crash was caused (perhaps inadvertently) by a kind of denial-of-service attack by a market participant. They write,

While analyzing HFT (High Frequency Trading) quote counts, we were shocked to find cases where one exchange was sending an extremely high number of quotes for one stock in a single second: as high as 5,000 quotes in 1 second! During May 6, there were hundreds of times that a single stock had over 1,000 quotes from one exchange in a single second. Even more disturbing, there doesn’t seem to be any economic justification for this.

They call this practice “quote stuffing”, and they present detailed graphs and statistics to back up their claim.

The consequence of “quote stuffing” is that prices on the New York Stock Exchange (NYSE), which bore the brunt of this bogus quote traffic, lagged behind prices on other exchanges. Thus, when the market started dropping, quotes on the NYSE were higher than on other exchanges, which caused a huge amount of inter-exchange arbitrage, perhaps exacerbating the crash.

Why would someone want to do quote stuffing? The authors write,

After thoughtful analysis, we can only think of one [reason]. Competition between HFT systems today has reached the point where microseconds matter. Any edge one has to process information faster than a competitor makes all the difference in this game. If you could generate a large number of quotes that your competitors have to process, but you can ignore since you generated them, you gain valuable processing time. This is an extremely disturbing development, because as more HFT systems start doing this, it is only a matter of time before quote-stuffing shuts down the entire market from congestion.

The authors propose a “50ms quote expiration rule” that they claim would eliminate quote-stuffing.

I am not an expert on finance, so I cannot completely evaluate whether this article makes sense. Perhaps it is in the category of “interesting if true, and interesting anyway”.

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Broadband Politics and Closed-Door Negotiations at the FCC

June 24, 2010 by

The last seven days at the FCC have been drama-filled, and that’s not something you can often say about an administrative agency. As I noted in my last post, the FCC is considering reclassifying broadband as a “common carrier” service. This would subject the access portion of the service to some additional regulations which currently do not apply, but have (to some extent) been applied in the past. Last Thursday, the FCC voted 3-2 along party lines to pursue a Notice of Inquiry about this approach and others, in order to help solidify its ability to enforce consumer protections and implement the National Broadband Plan in the wake of the Comcast decision in the DC Circuit Court. There was a great deal of politicking and rhetoric around the vote. Then, on Monday, the Wall Street Journal reported that lobbyists were engaged in closed-door meetings at the FCC, discussing possible legislative compromises that would obviate the need for reclassification. This led to public outcry from everyone who was not involved in the meetings, and allegations of misconduct by the FCC for its failure to disclose the meetings. If you sit through my description of the intricacies of reclassification, I promise to give you the juicy bits about the controversial meetings.

The Reclassification Vote and the NOI
As I explained in my previous post, the FCC faces a dilemma. The DC Circuit said it did not have the authority under Title I of the Communications Act to enforce the broadband openness principles it espoused in 2005. This cast into doubt the FCC’s ability to not only police violations of the principles but also to implement many portions of the National Broadband Plan. In the past, the Commission would have had unquestioned authority under Title II of the Act, but in a series of decisions from 2002-2007 it voluntarily “deregulated” broadband by classifying it as a Title I service. Chairman Genachowski has floated what he calls a “Third Way” approach in which broadband is not classified as a Title I service anymore, and is not subject to all provisions of Title II, but instead is classified under Title II but with extensive “forbearance” from portions of that title.

From a legal perspective, the main question is whether the FCC has the authority to reclassify the transmission component of broadband internet service as a Title II service. This gets into intricacies of how broadband service fits into statutory definitions of “information service” (aka Title I), “telecommunications”, “telecommunications service” (aka Title II), and the like. I was going to lay these out in detail, but in the interest of getting to the juicy stuff I will simply direct you to Harold Feld’s excellent post. For the “Third Way” approach to work, the FCC’s interpretation of a “telecommunications service” will have to be articulated to include broadband internet access while not also swallowing a variety of internet services that everyone thinks should remain unregulated — sites like Facebook, content delivery networks like Akamai, and digital media providers like Netflix. However, this narrow definition must not be so narrow that the FCC does not have jurisdiction to police the types of practices it is concerned about (for instance, providers should not be able to discriminate in their delivery of traffic simply by moving the discrimination from their transport layer of the network to the logical layer, or by partnering with an affiliated “ISP” that does discrimination for them). I am largely persuaded of Harold’s arguments, but the AT&T lobbyists present the other side as well. One argument that I don’t see anyone making (yet) is that presuming the transmission component is subject to Title II, the FCC would seem to have a much stronger argument for exercising ancillary jurisdiction with respect to interrelated components like non-facilities-based ISPs that rely on that transmission component.

The other legal debate involves an even more arcane discussion about whether — assuming there is a “telecommunications service” offered as part of broadband service — that “telecommunications service” is something that can be regulated separately from the other “information services” (Title I) that might be offered along with it. This includes things like an email address from your provider, DNS, Usenet, and the like. Providers have historically argued that these were inseparable from the internet access component, and the so-called “Stevens Report” of 1998 introduced the notion that the “inextricably intertwined” nature of broadband service might have the result of classifying all such services as entirely Title I “information services.” To the extent that this ever made any sense, it is far from true today. What consumers believe they are purchasing is access to the internet, and all of those other services are clearly extricable from a definitional and practical standpoint (indeed, customers can and do opt for competitors for all of them on a regular basis).

But none of these legal arguments are at the fore of the current debate, which is almost entirely political. Witness, for example, John Boehner’s claim that the “Third Way” approach was a “government takeover of the Internet,” Fred Upton’s (R-MI) claim that the approach is a “blind power grab,” modest Democratic sign-on to an industry-penned and reasoning-free opposition letter, and an attempt by Republican appropriators to block funding for the FCC unless they swore off the approach. This prompted a strong response from Democratic leaders indicating that any such effort would not see the light of day. Ultimately, the FCC voted in favor of the NOI to explore the issue. Amidst this tumult, the WSJ reported that the FCC had started closed-door meetings with industry representatives in order to discuss a possible legislative compromise.

Possible Legislation and Secret Meetings
It is not against the rules to communicate with the FCC about active proceedings. Indeed, such communications are part of a healthy policymaking process that solicits input from stakeholders. The FCC typically conducts proceedings under the “permit but disclose” regime in which all discussions pertaining to the given proceeding must be described in “ex parte” filings on the docket. Ars has a good overview of the ex parte regime. The NOI passed last week is subject to these rules.

It therefore came as a surprise that a subset of industry players were secretly meeting with the FCC to discuss possible legislation that could make the NOI irrelevant. This issue is made even more egregious by the fact that the FCC just conducted a proceeding on improving ex parte disclosures, and the Chairman remarked:

“Given the complexity and importance of the issues that come before us, ex parte communications remain an essential part of our deliberative process. It is essential that industry and public stakeholders know the facts and arguments presented to us in order to express informed views.”

The Chairman’s Chief of Staff Edward Lazarus sought to explain away the obligation for ex parte disclosure, and nevertheless attached a brief disclosure letter from the meeting attendees that didn’t describe any of the details. There is perhaps a case to be made that the legislative options do not directly fall under the subject matter of the NOI, but even if this position were somehow legally justifiable it clearly falls afoul of the policy intent of the ex parte rules. Harold Feld has a great post in which he describes his nomination for “Worsht Ex Parte Ever“. The letter attached to the Lazarus post would certainly take the title if it were a formal ex parte letter. The industry participants in the meetings deserve some criticism, but ultimately the problems can only be resolved by the FCC by demanding comprehensive openness rather than perpetuating a culture of loopholes.

The public outcry continues, from both public interest groups and in the comments on the Lazarus post. If it’s true that the FCC admits internally that “they f*cked up”, they should do far more to regain the public’s trust in the integrity of the notice-and-comment process.

Update: The Lazarus post was just updated to replace the link to the brief disclosure letter with two new links to letters that describe themselves as Ex Parte letters. The first contains the exact same text as the original, and the second has a few bullet points.

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