Voters casting early ballots in New Mexico report that the state’s touchscreen voting machines sometimes record a vote for the wrong candidate, according to a Jim Ludwick story in the Albuquerque Journal. (Link via DocBug)
[Kim Griffith] went to Valle Del Norte Community Center in Albuquerque, planning to vote for John Kerry. “I pushed his name, but a green check mark appeared before President Bush’s name,” she said.
Griffith erased the vote by touching the check mark at Bush’s name. That’s how a voter can alter a touch-screen ballot.
She again tried to vote for Kerry, but the screen again said she had voted for Bush. The third time, the screen agreed that her vote should go to Kerry.
She faced the same problem repeatedly as she filled out the rest of the ballot. On one item, “I had to vote five or six times,” she said.
Michael Cadigan, president of the Albuquerque City Council, had a similar experience when he voted at City Hall.
“I cast my vote for president. I voted for Kerry and a check mark for Bush appeared,” he said.
He reported the problem immediately and was shown how to alter the ballot.
Cadigan said he doesn’t think he made a mistake the first time. “I was extremely careful to accurately touch the button for my choice for president,” but the check mark appeared by the wrong name, he said.
…
In Sandoval County, three Rio Rancho residents said they had a similar problem, with opposite results. They said a touch-screen machine switched their presidential votes from Bush to Kerry.
County officials blame the voters, saying that they must have inadvertently touched the screen elsewhere.
My guess is that the touchscreens are miscalibrated. Touchscreens use one mechanism to paint images onto the screen, and a separate mechanism to measure where the screen has been touched. Usually the touch sensor has to be calibrated to make sure that the coordinate system used by the touch sensor matches up with the coordinate system used by the screen-painting mechanism. If the sensor isn’t properly calibrated, touches made on one part of the image will be registered elsewhere. For example, touches might be registered an inch or two below the place they really occur.
(Some PDAs, such as Palm systems, calibrate their touchscreens when they boot, by presenting the user with a series of crosshairs and asking the user to touch the center of each one. If you’re a Palm user, you have probably seen this.)
Touchscreens are especially prone to calibration problems when they have gone unused for a long time, as will tend to happen with voting machines.
My guess is that few poll workers know how to recognize this problem, and fewer still know how to fix it if it happens. One solution is to educate poll workers better. Another solution is to avoid using technologies that are prone to geeky errors like touchscreen miscalibration.
This is yet another reminder to proofread your vote before it is cast.
UPDATE (3:15 PM): Joe Hall points to an argument by Doug Jones that problems of this sort represent another type of touchscreen calibration problem. If the voter rests a palm or a thumb on the edge of the touchscreen surface, this can (temporarily) mess up the screen’s calibration. That seems like another plausible explanation of the New Mexico voters’ complaints. Either way, touchscreens may misread the voter’s intention. Again: don’t forget to double-check that the technology (no matter what it is ) seems to be registering your vote correctly.