February 21, 2018

Voting technology issues in Virginia on election day

I spent Election Day in one of the command centers for the 866-OUR-VOTE hotline. The command center was accepting calls from New Jersey, Maryland, DC, and Virginia, but 95% of the technology issues were from Virginia. I was the designated “technology guy”, so pretty much everything that came through that center came to me. This gave me a pretty good perspective on the scope of issues. (I don’t know about the non-technology issues, although I heard discussions of issues like demanding more ID than is required, voter intimidation, etc.)

Following is a summary of what I saw. What’s most interesting is that if you divide things into “easy to solve” and “hard to solve”, the “easy to solve” ones are all in places using optical scan, and the “hard to solve” are all in places using DREs (colloquially known as “touch screens”, although not all of them are).
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