April 26, 2024

Information Technology Policy in the Obama Administration, One Year In

[Last year, I wrote an essay for Princeton’s Woodrow Wilson School, summarizing the technology policy challenges facing the incoming Obama Administration. This week they published my follow-up essay, looking back on the Administration’s first year. Here it is.]

Last year I identified four information technology policy challenges facing the incoming Obama Administration: improving cybersecurity, making government more transparent, bringing the benefits of technology to all, and bridging the culture gap between techies and policymakers. On these issues, the Administration’s first-year record has been mixed. Hopes were high that the most tech-savvy presidential campaign in history would lead to an equally transformational approach to governing, but bold plans were ground down by the friction of Washington.

Cybersecurity : The Administration created a new national cybersecurity coordinator (or “czar”) position but then struggled to fill it. Infighting over the job description — reflecting differences over how to reconcile security with other economic goals — left the czar relatively powerless. Cyberattacks on U.S. interests increased as the Adminstration struggled to get its policy off the ground.

Government transparency: This has been a bright spot. The White House pushed executive branch agencies to publish more data about their operations, and created rules for detailed public reporting of stimulus spending. Progress has been slow — transparency requires not just technology but also cultural changes within government — but the ship of state is moving in the right direction, as the public gets more and better data about government, and finds new ways to use that data to improve public life.

Bringing technology to all: On the goal of universal access to technology, it’s too early to tell. The FCC is developing a national broadband plan, in hopes of bringing high-speed Internet to more Americans, but this has proven to be a long and politically difficult process. Obama’s hand-picked FCC chair, Julius Genachowski, inherited a troubled organization but has done much to stabilize it. The broadband plan will be his greatest challenge, with lobbyists on all sides angling for advantage as our national network expands.

Closing the culture gap: The culture gap between techies and policymakers persists. In economic policy debates, health care and the economic crisis have understandably taken center stage, but there seems to be little room even at the periphery for the innovation agenda that many techies had hoped for. The tech policy discussion seems to be dominated by lawyers and management consultants, as in past Administrations. Too often, policymakers still see techies as irrelevant, and techies still see policymakers as clueless.

In recent days, creative thinking on technology has emerged from an unlikely source: the State Department. On the heels of Google’s surprising decision to back away from the Chinese market, Secretary of State Clinton made a rousing speech declaring Internet freedom and universal access to information as important goals of U.S. foreign policy. This will lead to friction with the Chinese and other authoritarian governments, but our principles are worth defending. The Internet can a powerful force for transparency and democratization, around the world and at home.

Open Government Workshop at CITP

Here at Princeton’s CITP, we have a healthy interest in issues of open government and government transparency. With the release last week of the Open Government Directive by the Obama Administration, our normally gloomy winter may prove to be considerably brighter.

In addition to creating tools like Recap and FedThread, we’ve also been thinking deeply about the nature of open and transparent government, how system designers and architects can better create transparent systems and how to achieve sustainability in open government. Related to these questions are those of the law.gov effort—providing open access to primary legal materials—and how to best facilitate the tinkerers who work on projects of open government.

These are deep issues, so we thought it best to organize a workshop and gather people from a variety of perspectives to dig in.

If you’re interested, come to our workshop next month! While we didn’t consciously plan it this way, the last day of this workshop corresponds to the first 45-day deadline under the OGD.

Open Government: Defining, Designing, and Sustaining Transparency
January 21–22, 2010
http://citp.princeton.edu/open-government-workshop/

Despite increasing interest in issues of open government and governmental transparency, the values of “openness” and “transparency” have been under-theorized. This workshop will bring together academics, government, advocates and tinkerers to examine a few critical issues in open and transparent government. How can we better conceptualize openness and transparency for government? Are there specific design and architectural needs and requirements placed upon systems by openness and transparency? How can openness and transparency best be sustained? How should we change the provision and access of primary legal materials? Finally, how do we best coordinate the supply of open government projects with the demand from tinkerers?

Anil Dash, Director of the AAAS’ new Expert Labs, will deliver the keynote. We are thrilled with the diverse list of speakers, and are looking forward to a robust conversation.

The workshop is free and open to the public, although we ask that you RSVP to so that we be sure to have a name tag and lunch for you.

Introducing FedThread: Opening the Federal Register

Today we are rolling out FedThread, a new way of interacting with the Federal Register. It’s the latest civic technology project from our team at Princeton’s Center for Information Technology Policy.

The Federal Register is “[t]he official daily publication for rules, proposed rules, and notices of Federal agencies and organizations, as well as executive orders and other presidential documents.” It’s published by the U.S. government, five days a week. The Federal Register tells citizens what their government is doing, in a lot more detail than the news media do.

FedThread makes the Federal Register more open and accessible. FedThread gives users:

  • collaborative annotation: Users can attach a note to any paragraph of the Federal Register; a conversation thread hangs off of every paragraph.
  • advanced search: Users can search the Federal Register (going back to 2000) on full text, by date, agency, and other fields.
  • customized feeds: Any search can be turned into an RSS feed. The resulting feed will include any new items that match the search query. Feeds can be delivered by email as well.

I think FedThread is a nice tool, but what’s most amazing to me is that the whole project took only ten days to create. Ten days ago we had no code, no HTML, no plan, not even a block diagram on a whiteboard. Today we launched a pretty good service.

How was this possible? Three things enabled it.

First, government provided the necessary data, for bulk download, in a format (XML) that’s easy for software to handle. This let us acquire and manipulate the underlying data (Federal Register contents) quickly. Folks at the Government Printing Office, National Archives and Records Administration, and Office of Science and Technology Policy all helped to make this possible. The roll-out of the government’s XML-based Federal Register site today is a significant step forward.

Second, we had great tools, such as Linux, Apache, MySql, Python, Django, jQuery, Datejs, and lxml. These tools are capable, flexible, and free, and they fit together in useful ways. More than once we faced a challenging engineering problem, only to find an existing tool that did almost exactly what we needed. When we needed a tool for managing inline discussion threads within a document, Adrian Holovaty, Jacob Kaplan-Moss and Jack Slocum graciously let us use their code from djangobook.com, which served as the basis for our system. Tools like these help small teams build big projects quickly.

Third, we have a amazing team. A project like this needs people who are super-smart, tireless, have great engineering judgment, and know how to work as a team. Joe Calandrino, Ari Feldman, Harlan Yu, and Bill Zeller all did fantastic work building the site. We set an insane schedule — at the start we guessed we had a 50% chance of having anything at all ready by today — and they raced ahead of the schedule, to the point that we expanded the project’s scope more than once. Great job, guys! Now please get some sleep.

We hope FedThread is a useful tool that brings more people into contact with the operations of their government — one small step in a larger trend of using technology to make government more transparent.

Improving the Government's User Interface

The White House’s attempts to gather input from citizens have hit some bumps, wrote Anand Giridharadas recently in the New York Times. This administration has done far more than its predecessors to let citizens provide input directly to government via the Internet, but they haven’t always received the input they expected. Giridharadas writes:

During the transition, the administration created an online “Citizen’s Briefing Book” for people to submit ideas to the president…. They received 44,000 proposals and 1.4 million votes for those proposals. The results were quietly published, but they were embarrassing…

In the middle of two wars and an economic meltdown, the highest-ranking idea was to legalize marijuana, an idea nearly twice as popular as repealing the Bush tax cuts on the wealthy. Legalizing online poker topped the technology ideas, twice as popular as nationwide wi-fi. Revoking the Church of Scientology’s tax-exempt status garnered three times more votes than raising funding for childhood cancer.

Once in power, the White House crowdsourced again. In March, its Office of Science and Technology Policy hosted an online “brainstorm” about making government more transparent. Good ideas came; but a stunning number had no connection to transparency, with many calls for marijuana legalization and a raging (and groundless) debate about the authenticity of President Obama’s birth certificate.

It’s obvious what happened: relatively small groups of highly motivated people visited the site, and their input outweighed the discussion of more pressing national issues. This is not a new phenomenon — there’s a long history of organized groups sending letters out of proportion with their numbers.

Now, these groups obviously have the right to speak, and the fact that some groups proved to be better organized and motivated than others is useful information for policymakers to have. But if that is all that policymakers learn, we have lost an important opportunity. Government needs to hear from these groups, but it needs to hear from the rest of the public too.

It’s tempting to decide that this is inevitable, and that online harvesting of public opinion will have little value. But I think that goes too far.

What the administration’s experience teaches, I think, is that measuring public opinion online is difficult, and that the most obvious measurement methods can run into trouble. Instead of giving up, the best response is to think harder about how to gather information and how to analyze the information that is available. What works for a small, organized group, or even a political campaign, won’t necessarily work for the United States as a whole. What we need are new interfaces, new analysis methods, and experiments to reveal what tends to work.

Designing user interfaces is almost always harder than it looks. Designing the user interface of government is an enormous challenge, but getting it right can yield enormous benefits.

Introducing RECAP: Turning PACER Around

With today’s technologies, government transparency means much more than the chance to read one document at a time. Citizens today expect to be able to download comprehensive government datasets that are machine-processable, open and free. Unfortunately, government is much slower than industry when it comes to adopting new technologies. In recent years, private efforts have helped push government, the legislative and executive branches in particular, toward greater transparency. Thus far, the judiciary has seen relatively little action.

Today, we are excited to announce the public beta release of RECAP, a tool that will help bring an unprecedented level of transparency to the U.S. federal court system. RECAP is a plug-in for the Firefox web browser that makes it easier for users to share documents they have purchased from PACER, the court’s pay-to-play access system. With the plug-in installed, users still have to pay each time they use PACER, but whenever they do retrieve a PACER document, RECAP automatically and effortlessly donates a copy of that document to a public repository hosted at the Internet Archive. The documents in this repository are, in turn, shared with other RECAP users, who will be notified whenever documents they are looking for can be downloaded from the free public repository. RECAP helps users exercise their rights under copyright law, which expressly places government works in the public domain. It also helps users advance the public good by contributing to an extensive and freely available archive of public court documents.

The project’s website, https://www.recapthelaw.org, has all of the details– how to install RECAP, a screencast of the plug-in in action, more discussion of why this issue matters, and a host of other goodies.

The repository already has over one million documents available for free download. Together, with the help of RECAP users, we can recapture truly public access to the court proceedings that give our laws their practical meaning.